What the buyer wrote
Charnwood Borough Council has accessed the Crown Commercial framework contract RM1045, Lot10 for Integrated Communication Integrated telephony solution for all Charnwood staff, remote workers and Contact Centre staff. The solution covers; - connectivity services SIP trunks, DDIs, including resilient connections - Inbound and call routing services, including all telephony call centre services - call recording and analysis - provision of IP handsets - mobile twinning for remote workers - cloud hosted service which include administration of the phone system - fully managed infrastructure
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Unified Communications
- How they are buying
- The buyer did not say
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Jan 2017
- Work ends
- 31 Jan 2022
Who the buyer named
Martin Harper was the named contact on this notice.