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Universal Information and Advice Service

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What the buyer wrote

The Provider will offer a free to access, financially related, Universal Information and Advice service that is available to all residents of Cheshire East. The service will be accessible through a number of channels including face to face, telephone, email and online. As residents are regularly presenting with complex needs that cover multiple issues, there will be a clear single pathway to access the service to ensure that residents needs are assessed appropriately. Following initial contact, the Provider will assess the resident’s issue(s) and if the issue is straightforward and can be dealt with during the initial contact they should do so, if not they will then offer further appointment…

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Details

What the buyer calls it
Universal Information and Advice Service
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in the North West

Who the buyer named

Peter Grime was the named contact on this notice.

peter.grime@transportservicesolutions.co.uk