What the buyer wrote
This RFQ seeks a survey aimed at collecting valuable feedback from our users and collaborators. The results from this survey will be converted into quantifiable metrics to be reported to DSIT. These could be used during government spending reviews, in the submission of business cases, and reassessing the organisational objectives. The aims are to: • To assess customer engagement and satisfaction with NPL's products and services. • To measure the impact of NPL's products and services on client outcomes. • To evaluate the quality and effectiveness of communication and interactions with NPL staff. • To gather actionable feedback for continuous improvement. This survey represents the first i…
Details
- What the buyer calls it
- User Perception Survey
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Kind of work
- Research, evaluation and insight
Who the buyer named
James Bayne was the named contact on this notice. Questions closed on 25 Sep 2025, 17:00 BST.