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User Research - Transaction Journey review for blood donation digital service

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What the buyer wrote

NHS BT Donor Digital Services required User researcher Design, conduct and analyse the user research using a range of techniques, for example one-to-one interviews or usability tests. Final report to outline a recommendation for improving the Users of the service journeys.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

The Web Usability Partnership£10kends (30 Nov 2018)

Details

What the buyer calls it
User Research - Transaction Journey review for blood donation digital service
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Work starts
1 Dec 2017
Work ends
30 Nov 2018

Who the buyer named

Marnie Watkins was the named contact on this notice.

marnie.watkins@nhsbt.nhs.uk