What the buyer wrote
Provision of a video content creation service to develop short explainer and training videos that support customer engagement, employee onboarding, process adoption, complaints handling, and contact centre efficiency. Videos will be accessible across multiple digital channels and designed to improve understanding, self-service, and user experience while reflecting the MaPS brand and tone of voice.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Video Managed Service
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Where
- in the East of England
Who the buyer named
The buyer published a contact address on this notice.
