Virtual Gastroenterology Service Barking & Dagenham, Havering and Redbridge Clinical Commissioning Groups (BHR CCG's)

The specific aims of the service are as follows; • Provide clinical triage that will act as a peer review and support process to GPs • Improve the patient experience by ensuring they are managed in the right place and at the right time. • Reduce costs in unnecessary outpatient attendance. • Improve the quality and appropriateness of GP referrals to secondary care • Develop greater opportunities for increased access of formal specialist care for patients. • Ensure cost-effectiveness in the management of referrals. • As part of the aim above, the service needs to ensure there is no added cost to the system. I.e. further outpatient cost for any tests arranged by the provider due to dire…

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