Voice Over Internet Protocol (VoIP) Telephony Contract
What the buyer wrote
Voice Over Internet Protocol (VoIP) Telephony Contract Notice Lewes District Council and Eastbourne Borough Council are seeking expressions of interest from suitably qualified and experienced organisations to undertake its new (VoIP) Telephony Services Contract under contractual arrangements set out in more detail in the documentation accompanying this notice. EBC and LDC are seeking a single, modern, functioning telephony and contact centre solution that will: •Replace LDC’s existing (hosted) telephony service and upgrade and/or improve the EBC Mitel platform. •Support shared services, including a joint contact centre that can operate across multiple locations, retention of both…
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Awarded to
Details
- What the buyer calls it
- Voice Over Internet Protocol (VoIP) Telephony Contract
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 31 Oct 2016
- Work ends
- 16 Dec 2021
- Kind of work
- Research, evaluation and insight
Who the buyer named
Rachel Ayres was the named contact on this notice.