What the buyer wrote
West Yorkshire Combined Authority (WYCA) is responsible for the MetroLine contact centre. The contact centre provides public transport information over the phone, by email, social media and is currently undertaking a 6 month trial of live chat. WYCA is looking for an easy to use live chat solution, the aim to support customers using website www.wymetro.com. Applicants should go to https://in-tendhost.co.uk/westyorkshireca/aspx/Home hover on 'Tenders' the select 'Current' and 'View Details'. There is a registration process to complete after which applicants can access the documents. The deadline for receipt of tenders is Monday 8th June 10:00am.
Details
- What the buyer calls it
- Webchat
- How they are buying
- The buyer did not say
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 17 Sep 2015
- Work ends
- 17 Sep 2018
Who the buyer named
Christopher Brooks was the named contact on this notice.