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WEC Customer Research

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What the buyer wrote

This contract is for customer research to inform the narrative that can be used by the Delivery Body from the outset - so the WEC can begin its work with a strong understanding of which narratives and messages have resonance with customers, and how that may differ across different customer/ audience groups based on socio-demographics, region, etc.

Bid for this and lost? There is a short window in which the decision can be questioned.

Details

What the buyer calls it
WEC Customer Research
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Where
in the North East, in the North West, in Yorkshire and The Humber, in the East Midlands, in the West Midlands, in the East of England, in London, in the South East, in the South West, in Wales

Who the buyer named

Erica Williams was the named contact on this notice.

erica.williams@ofwat.gsi.gov.uk