WLDC - Customer Relationship Management (Solution)
Lincolnshire County Councilservices
What the buyer wrote
This is an award notice having used the process included in the CCS G Cloud 11, (creation of search terms) the Council searched for eligible suppliers able to deliver a Customer Relationship Management Solution including core Customer and Interaction functionalities, Customer Self-Service Portal, Field Working capabilities, Knowledgebase and Business Process Modelling capabilities. Suppliers Service Descriptions, Prices and License Terms as published on the G Cloud 11 portal were evaluated to arrive at an award decision.
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Awarded to
Details
- What the buyer calls it
- WLDC - Customer Relationship Management (Solution)
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Work starts
- 10 Feb 2020
- Work ends
- 9 Feb 2024
- Kind of work
- Technology and digital
Who the buyer named
Ms Helen Charity was the named contact on this notice.