Workflow Automation and Business Process Integration Platform
What the buyer wrote
The University of Birmingham has been using the ServiceNow platform since 2011, with the technology now profoundly integrated across the university's operations used by IT, HR, Finance, Legal and a multitude of other areas of the University for various request fulfilments and issue troubleshooting. The platform supports multiple business-critical functions through core modules, including IT Service Management (ITSM), IT Operations Management (ITOM), IT Asset Management (ITAM), and Human Resource Service Delivery (HRSD), as well as several bespoke custom applications developed to meet specific organisational needs. This renewal will ensure continuity of services, access to support and upda…
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Awarded to
Details
- What the buyer calls it
- Workflow Automation and Business Process Integration Platform
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Work starts
- 31 Jul 2025
- Work ends
- 30 Jul 2028
- Where
- in the West Midlands
- Kind of work
- Software development, Management consultancy
Who the buyer named
Pauline Harrison-Johnson was the named contact on this notice.