Workforce Management Software and Implementation
What the buyer wrote
Bristol Water has created a programme of activities to support its bold ambition to transform how it operates. The aim is to set an example in excellent customer service for the water industry through learning from utilities and other industries. The Customer Led Intelligent Operations (CLIO) programme objectives include maximising the customer experience, developing our people and our business. We aim to achieve these by improving our communication channels, improving the accuracy and timeliness of information, and adopting best practice techniques across all aspects of our operations. The first phase of CLIO requires a 'Mobile Workforce and Job Management System' (WFM) to replace Bristol W…
Details
- What the buyer calls it
- Workforce Management Software and Implementation
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Lots
- 3
- Where
- in the South West
- Kind of work
- Software development
Who the buyer named
Sarah Wilsher was the named contact on this notice.