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The Crier

Workforce Management System

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What the buyer wrote

Essex County Council is looking to implement a Workforce Management system across its Customer Services function, notably its Contact Centre, Libraries and Registration services. Further options are being considered to include Business Services, Schools Administration and Coroners. We are asking the market for information on what they currently provide to their customers with respect Workforce Management systems. A short questionnaire is available from andrew.beaver@essex.gov.uk and response should be submitted no later than 5 pm on Monday 8th April 2019. Those who provide evidence that they can meet our mandatory requirements will be invited to demonstrate/display to m…

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Details

What the buyer calls it
Workforce Management System
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
9 Apr 2019
Work ends
26 Apr 2019

Who the buyer named

Rachel Horne was the named contact on this notice.

Rachel.Horne@essex.gov.uk