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WP2248.1 & WP2248.2: SMS Provider(s) for GOV.UK Notify

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What the buyer wrote

GOV.UK Notify is a digital communications platform, developed and run by the Government Digital Service (GDS). Notify allows public sector service teams to send notifications (text message, email and post) to their users. The notifications are typically status updates, requests for action, MFA codes, receipts of applications or supporting information, and reminders. The messages are sent via an API or manually through a web interface. Currently there are over 8,700 service teams using GOV.UK Notify, from over 1,500 public sector organisations across central and local government and the NHS. Notify sends an average of 3 million SMS fragments a day, regularly achieving peaks of 7 million. …

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Details

What the buyer calls it
WP2248.1 & WP2248.2: SMS Provider(s) for GOV.UK Notify
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Where
in London

Who the buyer named

Commercial Team was the named contact on this notice.

gds-digital-buyer@digital.cabinet-office.gov.uk