WSCC AE Local Healthwatch and Independent Health Complaints Advocacy Service

The Council is seeking a Service Provider to provide a Local Healthwatch & Independent Health Complaints Advocacy Service across the county of West Sussex. Local Healthwatch (LHW) in West Sussex will be the Independent Consumer Champion for all local residents. This is achieved by recording and reviewing residents experience the quality of Health Care and of Social Care in their local authority area. LHW will also provide information and advice to the public about accessing health and social care services and choice in relation to those services. In addition, an Independent Health Complaints Advocacy Service (IHCAS) will support individuals to access informati…

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