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The Crier

Call Centre Services

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What the buyer wrote

CCWater is looking to place a call-off contract with a single supplier for the provision of inbound telephony, complaint and enquiry handling services to cover the overflow of inbound enquiries on occasions when demand exceeds our normal capacity to handle case load within our target closure periods. Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

Details

What the buyer calls it
Call Centre Services
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
1 Nov 2018
Work ends
31 Oct 2022

Who the buyer named

The buyer published a contact address on this notice.

procurement@ccwater.org.uk