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The Crier

Call Handling Services

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What the buyer wrote

The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received from the National Gas Emergency Number - Non Emergency Calls- Incident Management Calls All calls are managed by the national emergency number on a 24/7/365 basis.

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Details

What the buyer calls it
Call Handling Services
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Where
in the North East, in the North West, in Yorkshire and The Humber

Who the buyer named

Sharon Muirhead was the named contact on this notice.

smuirhead@northerngas.co.uk