What the buyer wrote
The scope encompasses the provision of the call receipting and classification services underpinning the National Gas Emergency Call Handling Service.The services provided under this agreement are as follows: - Gas Emergency Calls received from the National Gas Emergency Number - Non Emergency Calls- Incident Management Calls All calls are managed by the national emergency number on a 24/7/365 basis.
Bid for this and lost? There is a short window in which the decision can be questioned.
Details
- What the buyer calls it
- Call Handling Services
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in the North East, in the North West, in Yorkshire and The Humber
- Kind of work
- Professional services
Who the buyer named
Sharon Muirhead was the named contact on this notice.
