Call Handling Software - "Self Service" telephone and electronic enquiry service
West Dorset District Councilservices
What the buyer wrote
Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.
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Awarded to
Details
- What the buyer calls it
- Call Handling Software - "Self Service" telephone and electronic enquiry service
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 25 May 2016
- Work ends
- 25 May 2019
- Kind of work
- Professional services
Who the buyer named
Anne Goldsmith was the named contact on this notice.