Consultant review of call centre operations and resource

Progress Housing Group together with its subsidiary companies provide a diverse range of housing solutions and related services throughout the UK including social and affordable rent, shared ownership, market rent, sheltered housing and housing for people with specialist needs. The subsidiaries of Progress Housing Group are New Progress Housing Association Limited, New Fylde Housing Limited and Progress Care Housing Association Limited. This tender is for Progress Housing Group on behalf of the company itself, its present and future subsidiaries and associated bodies (together "the Group"). The Group are registered providers of social housing and are regulated by the Homes and Communities A…

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