CS20281 Emergency Consumer Advice Line
What the buyer wrote
The purpose of this tender exercise is to ensure that in the event of a non-routine incident or other periods of increased demand, the Office for Product Safety and Standards is able to quickly scale up its emergency call handling operations to process commensurate levels of consumer enquiries, providing accurate advice and reassurance to consumers.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- CS20281 Emergency Consumer Advice Line
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 23 Aug 2020
- Work ends
- 31 Mar 2021
- Kind of work
- Professional services
Who the buyer named
Rebecca Fish was the named contact on this notice.