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Emergency Capacity Contact Centre Services for the Vulnerable People Support Service

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What the buyer wrote

Contact Centre services based initially on outbound calls (inbound optional) to support vulnerable customers under self isolation strategies due to the impact and government response to Coronavirus-19

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Awarded to

Serco£45.8mends (19 Sep 2020)

Details

What the buyer calls it
Emergency Capacity Contact Centre Services for the Vulnerable People Support Service
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Work starts
20 Mar 2020
Work ends
19 Sep 2020

Who the buyer named

The buyer published a contact address on this notice.

harj.nandhra@dwp.gsi.gov.uk