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GB-High Wycombe: FOI and compliants handling system

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What the buyer wrote

Wycombe District Council is looking for an information request (FOI) and complaint handling system. The purpose of the system is to log, monitor and generate reports on a range of information requests: FOI, EIR DSAR, s29/35 and also complaints, compliments and comments which we receive in a variety of ways; directly via a web form, email and post. We are also interested in any additional opportunities that a solution may present such as publication of performance against targets and geography area/place, publication of requests and responses (disclosure logs) reporting on risks associated with non-compliance, analysis of trends to support pro-active publication of information and pre…

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Awarded to

Ideagen Plc£20.3kends (17 Jul 2020)

Details

What the buyer calls it
GB-High Wycombe: FOI and compliants handling system
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
17 Jul 2017
Work ends
17 Jul 2020

Who the buyer named

Alison Clark was the named contact on this notice.

alison.clark@wycombe.gov.uk