Independent Complaints Adjudication Service for OFSTED (ICASO)
What the buyer wrote
The Department for Education (DfE) requires a supplier to provide an independent adjudication service in relation to Ofsted's handling of complaints about its work including: handling individual complaints, the provision of advice, regular reporting regarding the volume and nature of the complaint, and publication of an annual report. The adjudication service is independent of Ofsted. Conclusions and recommendations are independent of both Ofsted and DfE. The supplier will refer to the service as the Independent Complaints Adjudication Service for Ofsted (ICASO) and is required to identify themselves as the supplier of this service and provide information regarding the service with a webpage…
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Awarded to
Details
- What the buyer calls it
- Independent Complaints Adjudication Service for OFSTED (ICASO)
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 1 Nov 2025
- Work ends
- 31 Oct 2028
- Where
- in London
- Kind of work
- Professional services
Who the buyer named
The buyer published a contact address on this notice. Questions closed on 10 Sep 2025, 12:00 BST.