What the buyer wrote
This procurement is for the provision of a cloud based intelligent help and advice solution for the fulfilment of the following business requirements: • Provide a cloud based intelligent help and advice solution, with the ability to use it across multiple sites (including home working) for both employees, customers and third party suppliers of the Employer's out of hours contact service • Have content access for employees via an internal system, and content access for customers via the Employer's website • Intelligent search and presentation function that quickly finds content on partial searches, and uses AI to present the most relevant articles and answers to a question (based on crit…
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Awarded to
Details
- What the buyer calls it
- Intelligent help and advice
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- goods
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 22 Apr 2019
- Work ends
- 22 Apr 2020
- Kind of work
- Software development, Website design and development
Who the buyer named
Jonathan Lam was the named contact on this notice.