ITSM Toolset Service and Implementation Support
What the buyer wrote
The Authority requires an IT Service Management Toolset (Toolset) based on the Contracting Authority's software as a service delivery model. The Toolset should include configuration, integration, and knowledge transfer to up-skill the Contracting Authority's internal capability and flexibility to move to another service/license model at the Contracting Authority's option. There will be an on-going occasional requirement for professional resources to be provided by the Supplier. Specifically the successful Supplier must provide an integrated Industry Standard ITIL v3 compliant Service Management toolset. The Authority handles large quantities of citizens’ personal data assets, has on-going re…
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Awarded to
Details
- What the buyer calls it
- ITSM Toolset Service and Implementation Support
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 29 Mar 2015
- Work ends
- 29 Mar 2018
Who the buyer named
The buyer published a contact address on this notice.