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ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service

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What the buyer wrote

Scope of Service for This Tender Rochdale Boroughwide Housing (RBH) is responsible for providing an out of hours (OOH) emergency repair service to its customers, which is accessible, efficient and effective. The purpose of this tender is to engage with a provider who can manage the call handling of emergency repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays. Additional information: Please note that all correspondence must take place via the chest portal (www.the-chest.org.uk). Also note that registration to this portal is free of charge and suppliers must be registered to access the tender docum…

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Awarded to

community Gateway association£41.9kends (30 Apr 2020)
community Gateway association£41.9kends (30 Apr 2020)

Details

What the buyer calls it
ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
30 Apr 2019
Work ends
30 Apr 2020

Who the buyer named

Stephen Camm was the named contact on this notice.

rbh.procurement@rbh.org.uk