What the buyer wrote
The department wants to ensure that families receive, via internet or telephony, impartial, expert advice on family, child or education law. The provision of such advice and support benefits both children and their families by helping to prevent the avoidable escalation of issues; and by improving engagement of and experience with statutory children's services. The department is looking to procure a service that provides: • information and guidance to users to enable them to resolve issues at the earliest possible stage, • creating more positive interactions for users, and enhancing the likelihood of positive outcomes; • independent, impartial, up to date, personalised and specialist …
Details
- What the buyer calls it
- Legal Family Support Service
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Sep 2018
- Work ends
- 31 Mar 2020
Who the buyer named
Tracy Sans was the named contact on this notice.