What the buyer wrote
The mystery shopping programme aims to provide qualitative information and evidence to support the organisation’s customer insight including: • Collecting specific feedback on operational issues; • Complementing existing customer feedback; • Informing activities to continually improve services; and • Support the evaluation of Merseytravel’s products and services. * Please be advised this opportunity is invite only
Details
- What the buyer calls it
- Mystery Shopper
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 3 Nov 2016
- Work ends
- 3 Nov 2020
- Kind of work
- Research, evaluation and insight
Who the buyer named
Procurement Team was the named contact on this notice.