What the buyer wrote
provision of additional call handling Agent to support SSE call centre operations and provide ad hoc agents to cover severe weather events
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- N/a
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Framework
- Yes: joining it lets you bid for call-offs without a new tender each time
- Kind of work
- Professional services
Who the buyer named
James Knight was the named contact on this notice.