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The Crier

Network Management Contact Centre

Your saved contracts

What the buyer wrote

A Call off from the DWP Contact Centre Services Framework. Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Capita Group Plc£52.4mends (31 Jul 2018)

Details

What the buyer calls it
Network Management Contact Centre
How they are buying
Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
Type
services
Work starts
28 Aug 2013
Work ends
31 Jul 2018

Who the buyer named

The buyer published a contact address on this notice.

harj.nandhra@dwp.gsi.gov.uk