Non-Household Customer Insight Survey
What the buyer wrote
From 1 April 2017, about 1.2 million eligible non-household customers (businesses, charities and public sector) whose business is wholly or mainly in England have been able to choose who supplies their water and wastewater (also known as 'sewerage') retail services. Retail services include things like water meter reading and customer services. There are over 20 active retailers in the market, and nearly 20,000 switches have already taken place. Details on retailers can be found here. Details on wholesalers can be found here. The new market is one of the largest retail water markets in the world, delivering an estimated £200 million of overall benefits to customers and the UK economy. Bei…
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Awarded to
Details
- What the buyer calls it
- Non-Household Customer Insight Survey
- How they are buying
- Called off an existing agreementThe work went to a supplier already on a framework or dynamic market.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 28 Jun 2017
- Work ends
- 31 Mar 2018
- Kind of work
- Research, evaluation and insight
Who the buyer named
The buyer published a contact address on this notice.