Vaccination Platform Programme Extension (ServiceNow)
What the buyer wrote
NSS were commissioned by Scottish Government to deliver the vaccination solution for citizens in Scotland to be able to view appointments, schedule & reschedule appointments. Other elements of the solution support case management for contact centre agents, inventory management and reporting across the scheduling components and inventory. Given the associated tight timescales to deliver the solution, and the complexity of scheduling, and the need to offer this as a service to all citizens within Scotland, it was decided to build upon the existing NVSS platform capability.
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Details
- What the buyer calls it
- Vaccination Platform Programme Extension (ServiceNow)
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Where
- in Scotland
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.