NW2481 - IT Service Management (Software & Implementation)
What the buyer wrote
Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England and Essex and Suffolk. It is NWL's vision 'to be the most digital water company in the world' therefore it is our mission to find an ITSM solution that supports this. NWL wish to procure a 2+2+1-year contract for a new IT service management (ITSM) tool. The tool will be used across both of our water & wastewater businesses. The tool will support NWG employees who are either based at one of our numerous sites, work from home or who are field based. The key features that we are looking for in a new solution are for it to support us with provid…
Details
- What the buyer calls it
- NW2481 - IT Service Management (Software & Implementation)
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- goods
- Kind of work
- Software development
Who the buyer named
The buyer published a contact address on this notice.