NW2596 - Salesforce Developer Services Portal Support
What the buyer wrote
Northumbrian Water Limited (NWL) provide water and sewerage services to just under 4.4 million people operating principally in the North-East of England and Essex and Suffolk. It is NWL's vision 'to be the most digital water company in the world' therefore it is our mission to find a partner to support our Developer Services Product. The Developer Services Product is operational within NWL, having procured Salesforce software in 2021. Over the last 18 months a successful programme has enhanced visibility of customer requests and improved the customer experience by streamlining processes and procedures across our business. The roadmap we have for enhancing our product is considerable, an…
Details
- What the buyer calls it
- NW2596 - Salesforce Developer Services Portal Support
- How they are buying
- Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
- Type
- services
- Framework
- Yes: joining it lets you bid for call-offs without a new tender each time
- Kind of work
- Technology and digital
Who the buyer named
The buyer published a contact address on this notice.