What the buyer wrote
To provide an out of hours telephony service during Monday to Friday 5pm to 8am and weekend cover from Friday 5pm through to Monday 8am (unless agreed otherwise through formal variation agreed by both parties). It is to include every bank holiday and Christmas closures between Christmas Eve and first working day after New Year. This service is required to operate every day of the year. The contract commencement date will be 1st May 2020 for an initial period of 2 years with the option to extend for a further 2 x 12 month periods at the discretion of ONGO. Additional information: Is a Recurrent Procurement Type? : No
Details
- What the buyer calls it
- Offsite External Call Handling Services
- How they are buying
- The buyer did not say
- Type
- works
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Apr 2020
- Work ends
- 30 Apr 2022
- Kind of work
- Professional services
Who the buyer named
Holly Wilson was the named contact on this notice.