Out of Hours Call Handling Service – 00267-CX
What the buyer wrote
Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including estate services) •Neighbourhood Management •Tenancy Management •Income Management •Antisocial Behaviour •Complaints •Home Ownership The CSC is to be supported by an Out of Hours Call Handling Service that shall respond to emergency situations that arise outside of the CSC’s opening hours. Stonewater are looking for a service provider that can supply their out of hours customer service outside its core hours and when needed outside of these times. St…
Details
- What the buyer calls it
- Out of Hours Call Handling Service – 00267-CX
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in the East Midlands
- Kind of work
- Professional services, Housing management and repairs
Who the buyer named
The buyer published a contact address on this notice. Questions closed on 21 Nov 2025, 12:00 GMT.
