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The Crier

Out of Hours Call Handling Service – 00267-CX

Stonewater LimitedEast Midlandsservicesabove threshold
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What the buyer wrote

Stonewater’s Customer Service Centre (CSC) provides a customer focused and efficient service, receiving and processing a wide range of housing enquires including the following distinct service areas: •Repairs and Maintenance (including estate services) •Neighbourhood Management •Tenancy Management •Income Management •Antisocial Behaviour •Complaints •Home Ownership The CSC is to be supported by an Out of Hours Call Handling Service that shall respond to emergency situations that arise outside of the CSC’s opening hours. Stonewater are looking for a service provider that can supply their out of hours customer service outside its core hours and when needed outside of these times. St…

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Details

What the buyer calls it
Out of Hours Call Handling Service – 00267-CX
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Where
in the East Midlands

Who the buyer named

The buyer published a contact address on this notice. Questions closed on 21 Nov 2025, 12:00 GMT.

procurement@stonewater.org