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The Crier

Out of Hours Call Handling Service

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What the buyer wrote

Victory Housing Trust is tendering it’s outsourced call handling service and is seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents. Victory’s current out-of-hours call handling service receives an average of 450 calls per month (outside of Victory’s normal service window of Monday-Friday 08:30-17:00, excluding bank holidays).

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Housing Worx Limited£27kends (8 Feb 2019)

Details

What the buyer calls it
Out of Hours Call Handling Service
How they are buying
The buyer did not say
Type
services
Suitable for small firms
The buyer says yes. What that is worth
Work starts
9 Feb 2016
Work ends
8 Feb 2019

Who the buyer named

The buyer published a contact address on this notice.

customerservices@victoryhousing.co.uk