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The Crier

Out of Hours Caller Call Handling Services Contract Reference 1157

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What the buyer wrote

Award of national out of hours telephony contract for Councils and Housing Associations, with the London Borough of Ealing as lead client, to Capita Business Services Limited

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Capita Business Services Ltd£12.3mends (23 Sep 2025)

Details

What the buyer calls it
Out of Hours Caller Call Handling Services Contract Reference 1157
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Work starts
23 Sep 2018
Work ends
23 Sep 2025

Who the buyer named

Abigail Acosta was the named contact on this notice.

acostaa@ealing.gov.uk