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Personal Independence Payments

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What the buyer wrote

To work in partnership with DWP to deliver a new claims telephony service for customers wishing to make a new claim to Personal Independence Payment and customers currently paid Disability Living Allowance to make a new claim for Personal Independence Payment as part of programme for PIP reassessment. This is required to support growth in PIP demand as a result of the accelerated expansion of the managed reassessment of existing Disability Living Allowance cases programme of work.

Bid for this and lost? There is a short window in which the decision can be questioned.

Awarded to

Serco£8.2mends (28 Feb 2017)

Details

What the buyer calls it
Personal Independence Payments
How they are buying
Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
Type
services
Work starts
4 Oct 2016
Work ends
28 Feb 2017

Who the buyer named

The buyer published a contact address on this notice.

CDesates.categoryteam@DWP.GOV.UK