What the buyer wrote
This Procurement shall be known as the Public Contact Centre Services (the Services). The Customer intends to appoint a supplier from a framework agreement that will be responsible for the delivery of the Services and provide the Customer with an experienced, industry-led, efficient and scalable contact centre. Full details of the requirements for the Services are provided in the Specification Document contained in Appendix B (the Call Off Contract), Part 2, Schedule 2 of the ITT. Tenderers must ensure they understand the processes that must be followed in order to comply with the Procurement procedure. All Tenders must be completed and submitted in accordance …
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Awarded to
Details
- What the buyer calls it
- Public Contact Centre Services - AWARD
- How they are buying
- The buyer did not say
- Type
- services
- Work starts
- 17 Oct 2018
- Work ends
- 31 Dec 2021
- Kind of work
- Professional services, Training and education services
Who the buyer named
Kash Dholliwar was the named contact on this notice.