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Public Engagement and Satisfaction Surveys for West Yorkshire Police

West Yorkshire PoliceYorkshire and The Humberservicesabove threshold
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What the buyer wrote

West Yorkshire Police have tendered for a Force victims' satisfaction programme, as well as ad-hoc public engagement. Approximately 10,700 satisfaction surveys are currently undertaken by telephone per year as part of an ongoing monthly programme, allowing analysis of the Force to be completed and reported upon. These surveys measure satisfaction with the police service that victims and/or callers have received and allows WYP to identify where improvements could be made. On an ad-hoc basis other mechanisms of consultation and engagement may be required to explore new issues or to increase understanding of themes identified via existing surveys. A wider range of methodologies may be used fo…

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Awarded to

SMSR£584.5kends (31 Dec 2028)

Details

What the buyer calls it
Public Engagement and Satisfaction Surveys for West Yorkshire Police
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Type
services
Work starts
1 Jan 2026
Work ends
31 Dec 2028
Where
in Yorkshire and The Humber

Who the buyer named

The buyer published a contact address on this notice. Questions closed on 22 Sep 2025, 14:00 BST.

yb.procurement@westyorkshire.police.uk