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RFQ028 Customer Relationship Management System (CRM)

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What the buyer wrote

In order to facilitate more effective customer services and relationship management, City College Plymouth is seeking to contract with a single supplier for the provision and support of a new integrated Customer Relationship Management (CRM) system. Initially the CRM will be utilised by the Marketing and Corporate Relationship teams (20 users), with the view to expanding in the future. Quotes are sought for the initial three year period. Edit Date 20 June 2016: Following a number of clarification questions, an additional Clarifications Document has been added to the attachments Additional information: Document standards: • Text must be in Microsoft Word format; • Price tables must…

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Awarded to

Active Informatics Ltd£29.6kends (9 Nov 2020)

Details

What the buyer calls it
RFQ028 Customer Relationship Management System (CRM)
How they are buying
Advertised, open to anyoneAny supplier could bid without being invited first.
Work starts
9 Jul 2016
Work ends
9 Nov 2020

Who the buyer named

Carol Williams was the named contact on this notice.

tenders@cityplym.ac.uk