What the buyer wrote
STA requires a helpline to support all aspects of the administration of national curriculum assessments and tests, and logistics of the GQ Yellow Label Service in schools and requires dedicated in-bound response handling of first and second line support to maintain business continuity from 7 September 2018 for a period of 12 months to 6 September 2019. STA requires a helpline to provide targeted support and advice on tests and assessments across EYFS, KS1, KS2 and KS3 to schools, local authorities and, on occasion, to parents. The main requirements are for the provision of: A core team to work exclusively on the STA helpline service In-bound response handling (first and second line…
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Awarded to
Details
- What the buyer calls it
- STA Helpline, STA 0182
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 6 Sep 2018
- Work ends
- 6 Sep 2019
- Kind of work
- Workforce training and development
Who the buyer named
The buyer published a contact address on this notice.