What the buyer wrote
This contract is for the provision of a temporary call centre to provide information, advice and signposting for residents of Hampshire in relation to COVID-19. In particular the service will focus on those individuals advised to self-isolate for an extended period of time and their families. The Council does not have the capacity to provide this service itself and is therefore purchasing call centre capacity from a supplier has existing infrastructure and workforce who can deliver this service.
Bid for this and lost? There is a short window in which the decision can be questioned.
Awarded to
Details
- What the buyer calls it
- Temporary COVID-19 Welfare Call Centre
- How they are buying
- Given to one supplier, no competitionNobody else was asked, and the buyer has to be able to justify that.
- Type
- services
- Suitable for small firms
- The buyer says yes. What that is worth
- Work starts
- 30 Mar 2020
- Work ends
- 30 Sep 2020
- Kind of work
- Professional services
Who the buyer named
Richard Elliot2 was the named contact on this notice.