TfL 97139 - Bus Driver Quality Monitoring
What the buyer wrote
The requirement is for a Service Provider to provide Driver Quality Monitoring Services across the London bus network. Assessors undertake around 7,700 assessments per year and score drivers against 23 categories. Assessments will be recorded on a handheld device which will transmit the data to a database management system. Information held on the database will be accessible by bus operators and TfL. The data is used to monitor driver performance, inform areas of improvement and produce bus operator performance tables. The Service Provider will be required to: • Design or utilise an existing web based or mobile application to be used by assessors to carry out assessments • Provide off the …
Details
- What the buyer calls it
- TfL 97139 - Bus Driver Quality Monitoring
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Where
- in London
- Kind of work
- Training and education services
Asking a question
The buyer published a contact address on this notice. Questions close 20 Oct 2026, 23:59 BST.
BSFAribaAdministration@tfl.gov.uk
Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.
You submit through the buyer’s own system: procontract.due-north.com, procontract.due-north.com, Jaggaer, procontract.due-north.com, procontract.due-north.com, procontract.due-north.com.