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Ticketing and Membership Systems Services 2025

British Film InstituteLondonservicesabove threshold
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What the buyer wrote

This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI’s business critical systems and is used to support a number of different ‘What’s On’ digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will…

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Details

What the buyer calls it
Ticketing and Membership Systems Services 2025
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Where
in London

Asking a question

The buyer published a contact address on this notice. Questions closed on 23 Oct 2025, 12:00 BST.

oliver.clifford@bfi.org.uk

Above threshold you will be asked for a PPON and a share code when you bid. Getting one takes about half an hour, once.

You submit through the buyer’s own system: In-tend.