Sitel UK Limited

Largewinning public work since 2017

contracts won

£87.8m

awarded in total, where a value was published

public bodies buy from them

Who buys from them

Their customers, by how much they buy

Counted across every award on the record. One dominant customer and a broad base are very different firms to bid against.

What they win

Contracts won

A contract with an end date is the next time that work is bought. That is the date to put in a diary.

Contract	Bought by	Runs until	Value
Sitel- Contact Centre DHSC won 17 May 2020	Department of Health and Social Care : Department of Health and Social Care	23 Aug 2020	£84.2m
Award Notice for HS2 Helpdesk and Enquiries Centre won 21 Jan 2019	HS2	3 Feb 2023	£2.9m
English Regional Telemarketing won 26 Oct 2018	Department for International Trade	2 Nov 2019	£360k
CR_190 - Project_195 - Sitel - UKEF Telemarketing won 13 Mar 2020	Department for International Trade	14 Mar 2021	£150k
UK SBS PS18260 - Department for Business, Energy and Industrial Strategy : Emergency Consumer Advice Line won 22 Feb 2019	UK Shared Business Services Limited	31 Mar 2020	£100k
Contact Centre Service (UK and International).Published for completeness, see description for details won 6 Jan 2017	Home Office	3 May 2019	not published
Provision of Project Helpline Services	Bazalgette Tunnel Limited	not published	not published
DVSA Contact Centre Additional Capacity - Call Surges 2023	Department for Transport	not published	not published
Contact Centres and Business Services	The Minister for the Cabinet Office acting through Crown Commercial Service	not published	not published