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Business Operations Services Agreement

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What the buyer wrote

The contract covers Business operations including IT and other services described below, to support its current road user charging schemes (including Congestion Charging) and potential future road and infrastructure charging schemes. LOT 1 - Business Operations. This will include the detailed design, construction, configuration, integration, testing and implementation of a scalable Business Operations IT system(s), on-going continuous operation, and support and maintenance of the system(s) constructed. Data quality analysis, data migration, integration testing and proving will be required, together with working with other Economic Operators. The Service Provider will provide and operate su…

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Awarded to

Capita Business Services Ltd£426.2mends (26 Sep 2025)

Details

What the buyer calls it
Business Operations Services Agreement
How they are buying
Advertised, then negotiatedThe buyer talked terms with bidders rather than taking fixed offers.
Type
services
Work starts
25 Sep 2016
Work ends
26 Sep 2025

Who the buyer named

Molly Beaumont was the named contact on this notice.

MollyBeaumont@tfl.gov.uk