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TfL 90865 Lot 3 Task F - Accessibility Mystery Traveller Survey

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What the buyer wrote

AMTS (Accessibility Mystery Traveller Survey) to monitor accessibility across the TfL network and highlight areas of strength and areas for improvement. The appointed research agency will implement, manage, develop and drive action from TfL’s Accessibility Mystery Traveller Survey (AMTS) programme. The agency appointed will work closely with TfL’s Customer Research & Insight team and TfL’s internal clients to plan a focused, efficient and cost effective programme of work.

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Awarded to

GfK NOP Ltd£1.4mends (30 Jun 2019)

Details

What the buyer calls it
TfL 90865 Lot 3 Task F - Accessibility Mystery Traveller Survey
How they are buying
The buyer did not say
Type
services
Work starts
31 May 2015
Work ends
30 Jun 2019

Who the buyer named

Forhan Miah was the named contact on this notice.

ForhanMiah@tfl.gov.uk