TfL 90865 Lot 4: Task E - Customer Satisfaction Surveys (CSS)
Transport for Londonservices
What the buyer wrote
Customer Satisfaction Surveys (CSS) are conducted using a variety of methodologies to measure attitudes and understand experiences. The research provides data for performance measurement and target setting giving TfL the ability to monitor and improve service standards and the customer experience.
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Awarded to
Details
- What the buyer calls it
- TfL 90865 Lot 4: Task E - Customer Satisfaction Surveys (CSS)
- How they are buying
- Advertised, open to anyoneAny supplier could bid without being invited first.
- Type
- services
- Work starts
- 30 Jun 2015
- Work ends
- 30 Jun 2018
- Kind of work
- Research, evaluation and insight
Who the buyer named
Molly Beaumont was the named contact on this notice.